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FAQ

You have questions, we have answers!

Can I adjust the size of the lashes?

All our magnetic lashes highest quality faux mink which is made from high quality synthetic fibers with small magnets glued on them.

What makes our product superior?

Stronger magnets to ensure a better hold than glue without damaging your real lashes. Durable for up to 30 uses which makes them lower cost than low-quality single-use lashes. Superior in terms of ethics and hair quality, as we only source from cruelty-free, premium manufacturers. Completely safe for your eyes and skin.

How long will the eyeliner and the eyelashes last me?

We like to say that our Magnetic Liquid Eyeliner are reusable up to 100 times. But to be honest babe, we haven’t had a single gal report running out of our product quite yet.

What are the ingredients and are they safe?

The wink™ Magnetic Eyeliner contains iron oxide which rates a 2 for safety according to the EWG. There are absolutely no heavy metals or parabens in our formula. Iron particles typically doesn’t cause problems even for people with sensitive skin. If you have eye problems/surgery, please consult your doctor. There are no known side effects with our magnetic eyeliner.

How do I clean my lashes?

It’s easy! The waterproof magnetic eyeliner can be cleaned off with any oil based waterproof makeup remover (olive or coconut oil work as well). If you notice liner residue on your lash magnets, simply scratch it off with a nail or use oil free makeup remover. You should never apply mascara directly to lash fibers only your natural lashes.

Can you use other eye-makeup while wearing Eyelashes?

Of course! We want you to make this product your own, so feel free to use any eye-makeup you normally would — including eyeshadow and eyeliner. In fact, we encourage you to use mascara before applying the lashes, especially on the inner corners of your eyelashes (this will help your natural lashes blend in). Playing around with different looks is half the fun!

What if there is a problem with my order?

No worries, you are in good hands! We offer a 30 day money back guarantee. Simply email us at help@winkdeluxe.com and we'll take care of you.

When will I receive my order?

Orders are shipped via UPS, USPS, Fedex, or DHL, and range from overnight to 5 day shipping. After you place an order, you should receive a confirmation email where you'll find tracking info.

Are your eyelashes, eyeliner and oil cruelty-free and suitable for vegans?

All of our products are cruelty-free and suitable for vegans. Our eyelashes are made from synthetic silk and no animal products are used in the manufacturing of our lashes.

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