HELP CENTER

24/7 CUSTOMER SUPPORT

FAQ

How do I make my magnetic eyelashes stick to the magnetic liner better?

Removing Wink Deluxe Magnetic Eyeliner

ORDER STATUS

When will I receive my order?

How do I cancel my order?

Is my order guaranteed to arrive?

I accidentally put in the wrong address!

PRODUCT QUESTIONS

What is the life expectancy of the eyeliner & the eyelashes?

What’s in the eyeliner, is it safe & is it cruelty free?

Can I adjust the size of the lashes?

What are the lashes made of?

How can I make sure that the Wink lashes fit my eyeshape?

Can I wear mascara with my wink magnetic lashes?

Can I use Magnetic Lashes if I’ve experienced hair loss as a result of a medical condition?

USAGE / CARE

How to apply my lashes?

How do I remove my lashes?

Removing Wink Deluxe Magnetic Eyeliner

How to clean my lashes?

COLLABORATIONS

I’m interested in influencer and blogging opportunities, who should I contact?

SHIPPING & DELIVERY

COVID-19 UPDATE

Do you ship internationally?

How long before my order will ship out?

My order arrived damaged / faulty!

Will I be charged for customs and taxes?

EASY RETURNS

What if I need to return something?